Privacy policy

Privacy Policy

PetDelux and governs the personal information we collect or receive from or about you when you visit www.petdelux.com (โ€œWebsiteโ€) and any of our websites and social media pages that link to this Privacy Policy and in connection with delivering the services to you, whether online or offline (collectively, the โ€œServicesโ€).

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COLLECTION of INFORMATION

Information you give us.

We collect information that you may provide to us from various sources including your name, shipping address, billing address, payment card information, telephone number(s), email address(es) and purchase/return/exchange data. For example, when you:ย ย 

  • register to create an online account or make online purchases, you will be asked to provide information necessary to facilitate the transaction, such as contact and payment information);ย 
  • participate in contests, sweepstakes or other promotions, you may be asked for information necessary to fulfill the promotion;ย 

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Information We Collect Automatically

We, our partners, advertisers, advertising networks or other vendors or service providers. may automatically collect certain information when you visit our Website, open our emails or otherwise use the Services. Such automatically collected information may include:

  • The type of browser and operating system you are using.
  • Your IP address or mobile device identifier.
  • The domain name of your internet service provider.
  • The date and time of a visit, information about the content you view and the features you access, the number of links you click within the Website, as well as your activity and behavior on our Services.
  • Unique online identifier or device identifier, such as Identifiers for Advertisers
  • Location-based information regarding the city, state or country from which you accessed our Services.
  • Information reflecting your preferences, trends and/or behavior while using the Website or Services

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Information we obtain from other sources.

ย  We may receive information about you from other sources to, for example, we may also collect commercial information, such as information about products you purchase and where you purchase them. We may also collect information about you via social media. We may use this information consistent with this Privacy Policy.

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HOW WE USE THE INFORMATION

ย  We may use the information collected pursuant to this Privacy Policy in the following ways, including:

  • To process and facilitate payment.
  • Fulfilling orders and responding to your questions and requests.
  • To improve our service and deliver a better and more personalized experience and products.
  • Sending and improving marketing communications.
  • To promote our products or Services.ย 
  • To Administer promotions, such as sweepstakes and contests.
  • To conduct research and analytics including site trends and customer interests.
  • To enable us to customize your user experience and analyze site usage, including by tracking the Services you have used.
  • As permitted by law or as we may notify you.
  • Other ways include using your information to operate, evaluate, develop, manage, and improve our business

We also may use your information in other ways for which we provide specific notice at the time of collection or otherwise with your consent.ย 

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COOKIES AND ADVERTISING

We and third-party ad technology providers may collect information about you and your devices over time and across different websites and online services through the use of tracking tools, including cookies, web beacons and other similar technologies to understand usage of the Services and improve our content and offerings and to deliver advertisements in which you might be interested. We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we may obtain through these automated technologies is described in the โ€œInformation we obtain by automated meansโ€ section of this Privacy Policy, above. We may use these automated technologies to:

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  • authenticate your account and store your password if you are a registered PetDelux account holder and otherwise detect and prevent fraud;
  • monitor the performance of our Services;
  • learn more about the way you interact with our Services and content;
  • personalize your experience on our Sites and Social Media Services;
  • optimize and tailor our Sites;
  • make product recommendations, perform analytics, personalization and provide you with relevant advertising content on our Services and third-party websites and online services;
  • measure the effectiveness of the ads we serve you;
  • conduct data analytics and research to help us improve our Services and product offerings; and,
  • better understand our Site visitors and their respective interests.

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THIRD PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We and third-party ad technology providers may use cookies to learn about the ads you see and interact with, and other actions you take on our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, online services, and other linked or associated devices. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content or for analytics purposes. This Privacy Policy does not cover any use of information that such third parties may have collected from you for their own purposes or the methods used by the third parties to collect that information.

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DATA RETENTION

We retain your information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection.

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DATA SECURITYย 

We have put in place reasonable administrative, technical, and physical safeguards to help prevent unauthorized access, maintain data security and correctly use the information we collect from and about you.

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CHILDRENโ€™S PRIVACY

The Sites is designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through our Sites. If we become aware that we have collected personal information from a child under 13 online without the consent of the childโ€™s parent or guardian, we will use all reasonable efforts to promptly delete such information.ย ย ย 

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CHANGES TO THIS POLICY

We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this Privacy Policy at any time and without prior notice. If we make any changes, we will change the โ€œLast Updatedโ€ date above and post the new Privacy Policy here: https://www.petdelux.com. We encourage you to periodically check back to review this policy so that you know what information we collect, how we use it and with whom we share it.

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CONTACT US

If there are any questions or concerns about the Privacy Policy or its implementation, please contact us at shopify.petdeluxus@gmail.com.

Last updated: Jan 24, 2023ย